Shipping And Processing

Please allow 1-2 working days for processing to our center before sending the order. The shipping of the packages to you depends 100% on the confirmations we have from you for orders with payment in Refund system. paid by card are shipped immediately. Orders placed until 12:00 will be sent on the same day. Orders placed after 14:00 on Friday will start to be processed the following Monday. Once orders are shipped to you, they cannot be changed. Returns can be made, please see the Returns and Exchanges page *

Once an order is placed on our website, it confirms the acknowledgment of our conditions and their acceptance, by clicking the Send Order button.

By using this Website and / or placing any product orders through it, you agree to:

Please provide us with a correct and accurate email address, postal address and / or other contact details. You also agree to use this information to contact you in the event that this is necessary (see our Privacy Policy).

If you do not provide us with all the information we need, we may not be able to complete your order.

By placing an order through the Website, you declare that you are over 18 years of age and that you have the legal capacity to enter into firm contracts.

La Tessitura is not responsible for unforeseen delays related to courier services.

National shipments are made through GLS courier, from which you will receive messages / email / calls before shipments.

We are not responsible for lost, stolen or damaged packages once delivered. Once the items have been scanned as delivered to the customer, it is up to the customer to claim the missing, stolen or damaged parcels with the courier service in question.

Please make sure that your contact details and delivery address are correct, thus avoiding returns or non-processing of an order.

For international orders whose countries are not found in the standard destinations on the site, please contact us.